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FAQ

The following questions are suggested by the Roads and Maritime Services(RMS) as part of their information to prospective students. A link to their website can be found HERE.

The questions starts from When should I contact a professional driver trainer for my son or daughter?
are (non RMS) FAQ.

Are they a fully licensed driving instructor?

Yes, numbered 6473.

What course guidelines do they have?

All learner drivers are taught in accordance with the RMS learning guide comprising twenty separate chapters (detailed in the course structures page of this website).

Advanced driving courses are conducted in accordance with the clients requirements regarding whether the training is for VIP protection, an employer initiated training program, or just a refresher course.

Do they have supporting education materials to give students?

All students are provided with training material covering:

  • cabin procedures.
  • startup procedures.
  • pulling out/into the kerb.
  • turning at corners.
  • uphill starts.
  • three point turns.
  • parallel parks,and
  • Vehicle and safety training documents comprising over 250 pages of information

(student login required)

Do they complete a Driving Instructor Structured Lesson Planner for every lesson?

Yes. A detailed report is emailed to the parent/guardian identifying the students underlying skills “and notes areas where further training is required.”

Do they design each lesson in conjunction with the novice driver and their supervising driver?

Yes. Parents and/or supervising drivers are actively encouraged to accompany the learner driver.

 

Do they offer a system of reporting progress?

Yes.

Do they teach safe (low-risk) driving?

Absolutely.

Have they attended a ‘Beyond Test Routes’ workshop to improve their safe driving skills?

Yes.

Can they provide guidance to the supervising driver, in order to satisfy the requirements of the novice and the log book?

Yes.

Is the training one-on-one (not three in a car)?

Only one learner driver is in the vehicle during training. A parent or guardian is welcome (and actively encouraged) to accompany them.

Is there a choice of vehicle?

At present only an automatic vehicle is available.

How flexible are they?

Adept operates 7 days per week. Refer to the terms and conditions for full details, or contact us on 0410 058 368.

Will they change their pick up and drop off points, to suit work or education requirements?

Yes.

When should I contact a professional driver trainer for my son or daughter?

We recommend you contact Adept as soon as possible after your son or daughter has obtained their learner licence. By learning correctly from the start we’re able to teach the essential principals of low-risk driving before the student is accompanied by a supervising (non-professional) driver.

Students are at greater risk in the early stages of learning to drive and professional training in a dual-control car helps ensure their safety. Recent statistics have proved that drivers have a 30 times greater chance of being involved in a car accident in their first six months of driving solo.

After accessing the abilities of the student, Adept will recommend a balance of tuition between professional instruction and on-road training with a supervising driver.

Parents or supervising drivers are kept regularly up-to-date with a student’s progress and receive tips on how to assist with their son or daughters on-road training.

Are they a member of an Association with a Code of Practice?

Adept Driver Training is a current member of the Australian Driver Trainers Association. This membership includes full professional indemnity and public liability insurances.

What makes us different from every other driving school?

Many instructors enter the industry without any additional formal training other than the Certificate IV in Transport and Logistics, a mandatory requirement by the Roads and Maritime Services to train L plate drivers.

At Adept your son or daughter will receive the benefit of:

  • An instructor with 30+ years of driving experience (over 1.5 million kms) in all driving conditions.
  • 20+ years of providing student tuition, from learner drivers to the provision of highly advanced driving courses for VIP protection security staff.
  • Instructors being recertified over the past two decades in advanced driver training techniques.
  • Adept is a current member of the Australian Driver Trainers Association
  • Vehicles are under 5 years old and fitted with dual controls.

One on one teaching of safe and defensive driving techniques is the cornerstone of our training methodology. Students are taught not only to drive but to do so safely, defensively and with elements of the course geared to the “downside of driving”, including the financial cost of reckless driving (fines etc), as well as the legal ramifications of being involved in an accident.

The aim is to provide students with the skills to survive by building a lifetime of good driving habits. The side benefits of this is the driver will save substantial amounts of money over their driving lifetime in reduced fuel costs and wear and tear on the vehicle, and vehicle damage repair costs.

How many lessons will be required?

Every student’s skills are different. The first lesson provides the instructor an opportunity to assess their natural abilities and learning speed. A structured individual written program is then provided to the parent or guardian.

Although Adept has training packages for individual lessons, it is recommended that a minimum of 10 lessons be provided over the period prior to the student completing their RMS test for progression to their P plates.

Where will lessons be held?
Lessons commence and finish at a location convenient to the student, be it home, the office or school.

 

How to pass the test:

Read your “Road Users Handbook”, the “Guide to the Driving Test”, Driver Qualification Handbook” and “Hazard Perception Handbook”. A copy of these documents (in English) can be downloaded from this website by clicking here.

Copies of the above documents in foreign languages may be downloaded from the Roads and Maritime Services website by clicking here, with the exception of the “Guide to the Driving Test” which (at the time of writing this – Jan 2016) is only available for download in English.

Remember – prepare early!

Road users handbook Guide to the driving test Driver Qualification Handbook Hazard Perception Handbook

After the first lesson the instructor will set a target date for the driving test and make regular assessments of the students’ progress to ensure they are on track.

Know your theory and practice safe, defensive and smooth driving during the test and you shouldn’t have a problem during the assessment phase.

What times are lessons available?

6am-10pm – Monday to Saturday

9am-10pm – Sundays

What is the duration of a lesson?

At Adept, individual lessons run for a full 60, 90 or 120 minutes.

The time taken for the instructor to complete the lesson report (a mandatory RMS requirement) does not form part of the time allocated to the lesson. Reports are completed each evening and emailed to the parent/guardian and student.

Packages are available for 3, 5, 10 and 20 hours of lessons. Please check our rates page for further detail.

What areas do you service?

If your suburb is on the list below we will gladly provide tuition. For areas outside our normal service localities please contact the office on0410 058 368.

  • Alison
  • Avoca
  • Avoca Beach
  • Bateau Bay
  • Bensville
  • Berkeley Vale
  • Blackwall
  • Blue Bay
  • Booker Bay
  • Bouddi
  • Box Head
  • Calga
  • Canton Beach
  • Charmhaven
  • Cheero Point
  • Chittaway Bay
  • Chittaway Point
  • Cogra Bay
  • Copacabana
  • Daleys Point
  • Davistown
  • East Gosford
  • Empire Bay
  • Erina
  • Erina Heights
  • Ettalong Beach
  • Forresters Beach
  • Fountaindale
  • Glenning Valley
  • Glenworth Valley
  • Gorokan
  • Gosford
  • Green Point
  • Halloran
  • Hamlyn Terrace
  • Hardys Bay
  • Holgate
  • Horsfield Bay
  • Jilliby
  • Kangy Angy
  • Kanwal
  • Kariong
  • Killarney Vale
  • Killcare
  • Killcare Heights
  • Kincumber
  • Kincumber South
  • Koolewong
  • Lisarow
  • Little Jilliby
  • Long Jetty
  • MacMasters Beach
  • Mangrove Mountain
  • Mardi
  • Matcham
  • Mount Elliot
  • Mount White
  • Narara
  • Niagara Park
  • North Avoca
  • North Gosford
  • Ourimbah
  • Palm Grove
  • Palmdale
  • Patonga
  • Pearl Beach
  • Peats Ridge
  • Phegans Bay
  • Picketts Valley
  • Point Clare
  • Point Frederick
  • Pretty Beach
  • Rocky Point
  • Saratoga
  • Shelly Beach
  • Somersby
  • Springfield
  • St Huberts Island
  • Tacoma
  • Tacoma South
  • Tascott
  • Terrigal
  • The Entrance
  • The Entrance North
  • Toowoon Bay
  • Tuggerah
  • Tuggerawong
  • Tumbi Umbi
  • Upper Mangrove
  • Wadalba
  • Wagstaffe
  • Wamberal
  • Warnervale
  • Watanobbi
  • West Gosford
  • Wondabyne
  • Woy Woy
  • Woy Woy Bay
  • Wyoming
  • Wyong
  • Wyong Creek
  • Wyongah
  • Yattalunga

 

What does the student have to bring to the first lesson?

After payment is completed, the student will require on the day of the lesson their learner drivers licence and logbook.

Adept highly recommends the student takes photographs of their logbook as it’s completed. If it’s lost they still have a requirement to verify the driving hours completed as part of the RMS assessment.

Can a family member travel with the student during the lesson?

Yes, a parent or guardian can accompany the student during the lesson but is asked not to distract them whilst the lesson is in progress.

PLEASE NOTE:    Adept actively encourages the supervising driver to come along during the lesson as they’re able to learn the teaching methods used, and can observe the progress made and be able to further enhance those skills when no instructor is present.

What happens if the student loses their learner drivers licence?

They will have to obtain a new drivers licence at their cost prior to undertaking any further driving as it’s an offence to drive if you do not have a driver’s licence.

If a student about to commences a lesson does not have their drivers licence (on them) at the time of the lesson they are unable to commence (it) and no refund will be available under these circumstances.

What’s the best way for a student to learn to drive a manual vehicle?

It’s best for students to commence driving in an automatic vehicle unless they only have access to a manual. Once they gain confidence in their abilities it’s much easier to convert to driving a manual.

When can I go for my driving test with Roads and Maritime Services?

If the student is aged under 25 years with an Australian learner licence they must have logged 120 hours of driving before they can book the test.

This can be achieved through driving the full 120 hours with a supervising driver. e.g, a parent, or undertake 10 hours with a licenced driving instructor (30 hours credited to their logged hours) then undertake 90 hours with a supervising driver or professional instructors. Remember that achieving the required 120 hours does not guarantee the student is ready to pass the test.

20 hours of driving that’s recorded in the log book must be attained from driving at night.

What vehicle and equipment is used for student lessons?

All instruction vehicles are less than five years old with dual brake and accelerator controls.

Am I covered by insurance?

Yes, all vehicles are comprehensively insured for driver training. We’re also insured for Professional Indemnity & Public Liabilty through the Australian Driver Trainers Association.  Please refer to the attached “certificate of currency”.

All instructors have also passed the NSW Police “working with children” check. A copy of that certificate of currency can be provided to the client upon request and can be checked with the NSW Police via the following hyperlink:

Certificate of currency

What other courses do you offer?

Adept driver training offers tuition in a number of other areas besides learner drivers, including:

  • Training in conversion from driving an auto to a manual vehicle
  • General driving assessments for licenced drivers seeking tips to improve their driving ability
  • Advanced driver training (on road or racetrack) for corporate clients
Do you have gift vouchers?

Yes. You can purchase a Gift Voucher for as many or as few lessons as you prefer. Vouchers are not transferable or refundable and are valid for 12 months.

Is there a cancellation policy?

At Adept, we understand that on occasion you may need to reschedule or cancel a lesson.  When you book with us you are securing a professional trainers time and allocated a custom training vehicle for your lesson. These resources are allocated solely to you only for the duration of your lesson booking. There are understandably costs associated with reserving your booking.

A minimum of 24hrs notice is required when you need to cancel or reschedule a lesson time or date. Cancellations can be made via telephone, text message or email. If less than 24hrs notice is provided to Adept, the full lesson fee will be charged and payable for the lesson.

If no cancellation notice is given and a student fails to attend the appointment at the scheduled time or fails to have a current drivers licence with them, the full lesson fee will be charged and payable for the lesson. Cancellation, rescheduling and no show policies are strictly upheld to ensure our high standards and level of service to each and every student.

Please see our terms and conditions webpage for full details.

I have a current driving school instructor and they’ve only logged one hour for each lesson. Why?

There are three possible answers.The first answer is they are not an accredited RMS licenced driving instructor and are breaking the law by providing the student with paid tuition. Their instructors licence must be prominently displayed in the instructor’s vehicle during the lesson. If it isn’t, ask to see it. If they do not have a licence report them and the vehicles registration plate details to the Roads and Maritime Services as soon as possible.

The second answer is that a three for one hour lesson only counts if it forms part of the 20 RMS structured and approved lesson plans found at the back of your log book. If your instructor has provided lessons and not one of them is an approved lesson then it’s likely they are not teaching you correctly and you would be advised to seek out an alternative instructor.

The third answer is that an instructor (or a number of instructors) have completed ten of the structured lessons, thus signing off on thirty hours counted towards your log book. After these ten one hour lessons the student is only signed off on a one hour tuition to one hour signed off in their log book. Remember the student is required to drive twenty hours at night.

How is payment accepted?

Payment are accepted in the following methods prior to commencement of the lesson:

  • Visa
  • Mastercard
  • Cash
  • EFTPoS
  • Paypal
  • Cheque (must be cleared prior to commencement of lesson/s)
credit-cardNew

All invoices are forward via email the evening a lesson is completed, or when a package deal is paid for.